Certificate of Completion TC-MTYyNTc3fCp8NTg3MA==
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Certificate of Completion
Is presented to:
Concepción Guardiola Zamora
For successfully completing:
Learn to Sell Anything using Practical Sales Techniques
Instructor
Jesus Planas
URL
https://teachlr.com/certificate/TC-MTYyNTc3fCp8NTg3MA==
Objectives
Quickly identifying the customer's need and applying the sales strategy.
Easily developing in any sales negotiation.
Applying the 6 basic persuasion strategies currently used by best sellers worldw
Building empathy from the beginning of the negotiation and gaining full confiden
Intelligently handling customer objections and showing your offer as a solution.
Content
Chapter 1: Sales Speech and the Seller's Personal Image
1
Lesson: Brief Introduction
2
Lesson: The Best Sales Model
3
Lesson: Do you Speak of your Product Properly?
4
Lesson: The Structure of Sales Speech
5
Lesson: The First Impression does Count
6
Lesson: Phrases to Open a Sales Negotiation
Chapter 2: Understanding Your Customer's Necessity
1
Lesson: 5 Ways to Identify your Customer's Need
2
Lesson: Ask Powerful Questions!
3
Lesson: Open your Ears and Listen to your Client
4
Lesson: Quiz #2
Chapter 3: Managing Resistances as an Expert
1
Lesson: The Paraphrase Technique
2
Lesson: The Non-Verbal Communication
3
Lesson: Objection Management
4
Lesson: Seller's Self-Confidence
5
Lesson: Dominating the Sales Closure
6
Lesson: Quiz #3
Chapter 4: Powerful Persuasion Strategies
1
Lesson: Strategy #1: Reciprocity
2
Lesson: Strategy #2: Coherence and Commitment
3
Lesson: Strategy #3: Social Proff
4
Lesson: Strategy #4: Empathy
5
Lesson: Strategy #5: The Authority
6
Lesson: Strategy #6: The Shortage
7
Lesson: Quiz #4
Chapter 5: Creating a Positive Service Experience
1
Lesson: Exceed the expectations of your client
2
Lesson: Make them feel positive emotions
3
Lesson: The Art of After-Sales Tracking
4
Lesson: Build a Long Term Relationship
5
Lesson: Quiz #5